This show really was dramatic. You will not find a lot of the stereotypical "drama" in this show at all; this show is definitely able to stand on its own, however. If what you're looking for is the stereotypical drama, then this may not be for you; however, this show is absolutely stunning.

Each person in the cast was amazing, honestly. They did all of their jobs perfectly to make it seem like a fantastically run, fancy, hotel. Everything that goes on in a hotel, from check-in to the restaurant(s) to the housekeeping and bellboy staff to the management, was extremely precisely detailed. Each episode was filled with a very interesting, exciting, and thrilling story; I laughed and I cried throughout this entire show. Each actor and actress gave this show moments where I laughed and cried with them, got mad with them or for them, held my breath in anticipation and fear, and so much more.

This show is more toward the job/career genre than "drama" specifically, however it is interesting to see how the inside of a company, let alone a hotel, works. It's insane all the detail, planning, supplies, problems, surprises, mysteries, excitement, fear, and even disappointment that comes with the stressful and stimulating job of a hotel, or any other company, employee. There was not a lot of character story for the hotel's staff, that is true, but I believe this show relied a lot on the feeling of an actual hotel: it was all about the guests.

I think this drama is something different that maybe a lot of viewers just didn't like, but I found it very enjoying, thrilling, entertaining, and a wonderful show from the story of each episode to the music to the entire show's theme/storyline... It is definitely forever one of my favorite shows!