It's good but not quite up there. It's a bit unbalanced, some episodes were good and memorable while other ones were lacking any appeal like the depressed customer on a rainy day episode. The episodes that focused on the staff were generally better. It could have been easily trimmed down a bit for a better experience. One more thing that held the drama back was it's lack of commitment. The stories/relationships/interactions of the staff were always kept to a surface level which some may see this as lacking substance. The cast was diverse and kept you interesting. Choi Daniel and Shim Eun Woo were clearly the ones that stood out the most. Going into this drama I was worried that this is just a long format of a short drama quality but it turned out to be fine.